Legal
Privacy Policy
Last updated 6 November 2026
The short version: ClientCopy runs on your own WordPress site and keeps your clients' content there. We never receive it. We collect very little, and this page says exactly what.
Who we are
"ClientCopy", "we" and "us" mean the people who make and sell the ClientCopy WordPress plugin and run this website. You can reach us at sudarshanhosalli90956@gmail.com.
What we collect, and why
- When you visit this website. Our host, Cloudflare, processes standard server logs (your IP address, browser, the pages you request and when) to deliver the site and keep it secure. We do not set cookies and we do not run analytics or advertising trackers on this site.
- When you buy Pro. Payments are handled by Dodo Payments, which acts as the merchant of record. Dodo collects your payment details, name, email, billing address and country, and deals with tax. Your card details never reach us. We receive the purchase details we need to serve you: your name, email, country, the plan, your license key and its status. We use them to deliver your license, give support, process refunds and keep financial records.
- When you contact us. We keep your email address and what you tell us so we can help you.
- When the ClientCopy Pro add-on activates or checks its license. The add-on sends your license key and your site's address (its domain name) to Dodo Payments' license service, and re-checks once a day. This is how Pro knows to switch on, and off.
- When you set up webhooks or email alerts in the ClientCopy Pro add-on. Your site then sends a short message about each project event (an item was submitted, approved or sent back, or a project was completed or signed off) to the webhook addresses and email recipients that you entered yourself, and to nobody else. The message names the site, the project, the client and the item and links to the project in your dashboard. It does not include what a client wrote or uploaded, credentials, or email addresses. Those messages go to the services you chose, not to us, and what those services do with them is covered by their own terms.
- When the ClientCopy Pro add-on checks for updates. Your site asks our website for the latest version of the add-on. As with any web request, we and Cloudflare see your site's IP address, plus the site address and WordPress version that WordPress includes in its requests. We do not link this to a person.
What the plugins do not send
Neither plugin has telemetry. They do not send your clients' content, names or emails, your pages, or your files to us. The only messages about your projects that leave your site are the optional webhook and email alerts described above, which you set up and which go only to the addresses you enter. The free plugin, ClientCopy Portal, makes no requests to outside servers at all. The only services the optional ClientCopy Pro add-on contacts on its own are the Dodo Payments license service and our update information, as described above, and only on sites where the add-on is installed and activated. Webhooks go only to addresses you add.
Your clients' content
When you use ClientCopy to collect content from your own clients, that content is stored in your WordPress database and media library, on your hosting. You decide what to ask for and what to do with it, so you are responsible for it, including telling your clients how you use their information. We never see it, so we are not a processor of it. Items such as logins are encrypted before they are saved on your site.
Who we share data with
- Dodo Payments: payments, tax and license keys.
- Cloudflare: hosting this website.
- Our email provider: so we can read and answer your messages.
We do not sell your data and we do not use it for advertising. We may disclose information if the law requires it.
How long we keep it
We keep purchase and support records for as long as we need them to serve you, and for as long as the law requires us to keep financial records. Server logs are kept by Cloudflare for the period its own settings allow.
Where it is processed
Dodo Payments and Cloudflare operate around the world, so information about you may be processed in countries other than your own.
Your rights
You can ask us to show you what we hold about you, correct it, delete it, or send it to you, and you can object to how we use it. Email us and we will answer within 30 days. Some records we must keep by law, and payment records held by Dodo as merchant of record may need a request to Dodo as well. You can also complain to your local data protection authority.
Children
ClientCopy is a tool for professionals and is not meant for children under 16. We do not knowingly collect their information.
Security
We use reasonable measures to protect the information we hold, and this website is served over HTTPS. No system is perfectly secure, so please keep your own site and license key safe too.
Changes
If we change this page, we will update the date at the top. If the change is significant, we will make that clear on this page.
Questions about this page? Email sudarshanhosalli90956@gmail.com.